CEO Update

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2024 Compensation and Employee Turnover Report Form Now Available.
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CEO Update - July 2016

 

2016 AGM and Fall Conference

Online registration for this year’s AGM and Fall Conference has now launched. We are proud to unveil the program for “Creating Opportunities, Building Connections,” taking place at the Sheraton Vancouver Wall Centre from October 18-20. In an effort to expand on our green initiative, we have transitioned to a full conference website, which houses all details about the program, venue, speakers and registration. We encourage all members to register early and are offering a chance to win one of two prizes of a complimentary night’s stay at the hotel for those who register before August 31st. We look forward to welcoming all delegates to Vancouver.


Be a Part of CSSEA’s 2016 Annual Report

As we begin work on this year’s Annual Report, we are inviting all members to send high resolution photos of their staff delivering services, participating in community events, engaging in team functions etc. for potential inclusion. While we can’t promise every image will be featured, we will make every effort to showcase members across our three service divisions. Those interested in submitting photos are asked to email Doris Sun at: This email address is being protected from spambots. You need JavaScript enabled to view it. by August 15. Please note the Annual Report is a public document that will be printed and posted online so please ensure anyone featured in your submissions have consented to their image being made public.


Minimum Wage Increase

Members are advised that the first of two scheduled minimum wage increases is set to come into effect in British Columbia soon. Effective September 15, 2016, the first increase of 40 cents will take place, bringing the minimum wage rate to $10.85 per hour. On September 15, 2017, a second increase of 30 cents plus an amount based on the 2016 Consumer Price Index (estimated to be 10 cents) will be applied, bringing the minimum wage rate to approximately $11.25.…

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CEO Update - May 2016

Benefit Providers

We recently held meetings with all the benefit providers and reviewed the Early Intervention Program guidelines and performance data.
I’d like to remind members that currently, there are only three benefit providers — CSBT, The Federation Association Benefit Plan and HBT — that have been deemed ‘equivalent’ by both CSSEA and the union bargaining association in our sector. If you are contacted by any benefit provider other than the three noted, please direct them to CSSEA and inform your consultant. For more information, please visit the CSSEA website, using your login credentials to gain access to the Health and Welfare Benefits page.

CSS WorkSafeBC Pilot Project Update

CSSEA, in partnership with The Federation and WSBC and under the auspices of the Innovation and Sustainability Initiative, continues to work with pilot employers on improving injury prevention, return to work practices and improving employers’ rate experiences. The year 1 Interim Pilot Project Report is currently being finalized and will be available on our website. A best practices summary on occupational safety and health and disability management is also being completed. In addition, the pilot is working with WSBC to develop sector-specific resources on injury prevention and return to work.

Detailed pilot project updates can be found on CSSEA’s website or by contacting Satvinder Basran, Project Manager, at 604.601.3127, toll free at 1.800.377.3340 ext. 127 or via email at This email address is being protected from spambots. You need JavaScript enabled to view it. .

Awards of Excellence Selection Process Now Underway

The Awards Committee is hard at work reviewing all the nominations received for this year’s Awards of Excellence and will be meeting in Vancouver at the end of the month to shortlist the candidates. Awards will be presented in four categories: Rising Star, Hero, Leader and Legend. Following the compilation of a shortlist, an external judging panel made up of representatives from the private and public sectors will convene to select winners for each category. We thank all who submitted nominations and wish the nominees best of luck.

HSA Dues to Increase in July

CSSEA was notified by the Health Sciences Association (HSA) that, under Article 5 of the Collective Agreement, union dues for employees belonging to HSA are to increase. Those agencies are advised to increase union deductions of gross earnings from 1.60% to 1.85% starting July 15 for HSA employees.

2016 Compensation and Employee Turnover Survey Update

Thank you to all those who completed the 2016 Compensation and Employee Turnover Survey. I am delighted by the strong early response and encourage those who have not yet completed it to do so before the deadline of May 31, 2016. The survey and User Guides can be accessed on the CSSEA website and completed surveys can be sent to This email address is being protected from spambots. You need JavaScript enabled to view it. .

For further information, please contact Eric Peraro at 604.601.3104, toll free at 1.800.377.3340 ext. 104 or This email address is being protected from spambots. You need JavaScript enabled to view it. or David Lin at 604.601.3132, toll free at 1.800.377.3340 ext. 132 or This email address is being protected from spambots. You need JavaScript enabled to view it. .

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2015 Social Services Sector HR Metrics Report

I am pleased to present the 2015 Social Services HR Metrics Report. The report and highlights are available for download from the Social Services Workforce Information System (WFIS), under CSSEA Publications.

The information contained in this report is compiled from data collected via the 2015 Compensation and Employee Turnover Survey. We would like to thank you for your participation in the survey which enabled us to produce this and many other valuable reports.

If you have any questions about this report, the survey, or your access to WFIS, please send an email to This email address is being protected from spambots. You need JavaScript enabled to view it. .…

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CEO Update - March 2016


Board and Panel Meeting Update

The Board and Panels met on Monday, March 14th. Highlights of the Board and Panel meetings include the review and discussion of this year’s general wage increases, Economic Stability Dividend (ESD), and Comparability and Anomaly money.

Eric Peraro, Executive Director of Research and Knowledge Management, provided the Panels with a preview of the 2015 Executive Director/CEO Salary Report and HR Metrics Report that will be sent to the membership at the end of March.

CSSEA also informed the Board and Panels that, after lengthy discussions with the Ministry of Health, effective 2017, we will be able to report to HSCIS on behalf of agencies receiving more than $250K from Health provided they complete CSSEA’s annual Compensation and Employee Turnover Survey and grant CSSEA permission to report on their behalf.…

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CEO Update - February 2016

Data Collection

The 2016 Compensation and Employee Turnover Survey was recently distributed to members. In order to meet the sector’s responsibilities to PSEC, the deadline to submit the completed survey is May 31, 2016.

Each year, with the assistance of the Sector Data Advisory Committee, the survey is modified in order to make it easier for you to complete. We continue to work with MoH, HEABC and the Health Authorities to avoid the need of double reporting for agencies that receive more than $250K from the Health Sector. We hope 2016 will be the year that agencies will only have to complete the 2016 Compensation and Employee Turnover Survey and CSSEA will report the Health Sector Compensation Information System on their behalf.

In addition, we have scheduled a series of orientation sessions across the province to assist members complete the survey and answer any questions that you or your staff may have.…

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CEO Update - January 2016


Happy New Year!

I hope everyone had a chance to unwind over the holidays and are back reenergized to start the year. 2016 will be an important year and will see, in addition to the Economic Stability Dividend, the first allocation on the comparability money for the sector.

Scheduled Cost Increases in 2016

This is a reminder that per the 2015-2019 collective agreements, there are a number of cost increases occurring this calendar year.

For your convenience, a summary sheet is available on CSSEA’s website. For more information, contact your HRLR Consultant.

New Partnership with HEABC

Starting in 2016 CSSEA will be partnering with HEABC to provide more training opportunities for our members. These will include webinars and regional training sessions. More information on available sessions will be forthcoming in the upcoming weeks.

Computer Assistance Program

The Computer Assistance Program has been an overwhelming success. Since the program began, it has provided just over 125 repurposed computers and IT hardware to member agencies.

Thank you to the Harris & Co, Health Match BC, Healthcare Benefit Trust, Island Métis Family & Community Services Society, and Pacific Blue Cross for supplying used PCs to the program, your generosity is very much appreciated.…

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CEO Update - December 2015

November was a very busy month for CSSEA with a number of important events taking place starting with our Board and Panel meeting on November 16th and meetings with Benefit providers, Ministries and funding agencies. All that activity occurred while CSSEA was engaged in a realignment of our organization and resources which is always, to some degree, disruptive. Since this is the last CEO update of 2015, I would like to take this opportunity to thank you for your support and participation in CSSEA’s various committee’s and activities and to wish you, your staff, your clients and their families a happy and safe holiday season.

Social Services Employees to Share in BC Economic Growth

The Economic Stability Dividend, a component of the 2014 Economic Stability Mandate and included in the 2014-2019 collective agreements, allows for ongoing general wage increases when the provincial Gross Domestic Product (GDP) growth exceeds Economic Forecast Council (EFC) forecasts. The wage increases are calculated based on 50% of the positive difference between the EFC forecast and the provincial GDP data released by Statistics Canada.

Statistics Canada has just released the 2014 provincial GDP data and the Minister of Finance announced the amount of the dividend is 0.45% for the year. The dividend applies to union positions and non-union positions performing union equivalent jobs.

The wage increase will be effective February 1, 2016 and once CSSEA has calculated the increases, new wage grids will be published. The first dividend will apply on the first pay period after February 1, 2016.…

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CEO Update - October 2015


AGM and Conference


Another successful AGM and conference has come and gone. More than 360 delegates from 119 agencies attended 13 workshops focused on enhancing the management and leadership skills of managers and HR practioners as many prepare to follow in the footsteps of leaders retiring after many years in the social services sector.


I would like to congratulate the new board executive: Janice Barr, Richmond Society for Community Living, Chair; Colleen Spier, Island Métis Family & Community Services Society, Vice Chair, and Fernando Coelho, posAbilities Association of BC, who was re-elected as Treasurer.


I also want to welcome new board members Rod Santiago, Abbotsford Community Services representing General Services, returning board member Bernadette Spence, Vancouver Aboriginal Child & Family Services Society representing Aboriginal Services, and the newly-elected panel members. I look forward to working with you over the coming year. A complete list of the 2015-2016 board and panel members is available on CSSEA’s website.…

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CEO Update - August 2015


Awards of Excellence Luncheon

The recipients of the first BC Community Social Services Awards of Excellence will be announced at the awards luncheon to be held at CSSEA’s AGM and Conference on Monday, October 5 at the Sheraton Vancouver Wall Centre Hotel. We hope you will be there to recognize and celebrate the outstanding achievements of your colleagues.

AGM and Conference – Workshops are Filling Up!

CSSEA’s 2015 AGM and Conference is being held October 5-7 at the Sheraton Vancouver Wall Centre Hotel. Once again this year we have an outstanding program of speakers and specialized workshops to enhance the skills of senior management.

Elections for member representatives to serve on the Community Living Services and General Services Panels will take place during the divisional sessions at the Annual General Meeting on Monday, October 5. If you are the senior manager (i.e. Executive Director or CEO) of a member organization, I encourage you to consider putting your name forward to represent your colleagues on your divisional panel.

Register for AGM & Conference

CSSEA Hosting Bill 9 Webinar

The recent amendments to Part 3 of the Workers Compensation Amendment Act 2015 (Bill 9) introduce new timeframes for reviews of Occupation Health & Safety (OHS) matters, and changes to employer’s obligations to conduct incident investigations. The legislation also provides WorkSafeBC with new and enhanced tools to enforce OHS standards in the workplace.…

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CEO Update - July 2015


2015 BC Community Social Services Awards of Excellence

The BC Community Social Services Awards of Excellence program was created to recognize the important work being done in the Community Social Services sector and has only been made possible by our partnership with TELUS. The selection of the recipients for this year’s awards has now been completed by an independent panel from business, government and social services.

The winners will be recognized at an awards luncheon to be held at CSSEA’s AGM and Conference on Monday, October 5 at the Sheraton Vancouver Wall Centre Hotel. We hope you will be there to recognize and celebrate the outstanding achievements of your colleagues.

Worthy of special mention are all the nominees in the four award categories specially those who made the final short list. It was a very difficult task for everyone involved with the selection process due to the talent, dedication and contributions of the nominees. A big thank you to the nominees and everyone who took the time to recognize and nominate a colleague.

AGM and Conference – Register Today!

CSSEA’s 2015 AGM and Conference is being held October 5-7 at the Sheraton Vancouver Wall Centre Hotel in Vancouver. Once again this year we have an outstanding program of speakers and specialized workshops to enhance the skills of senior management.

Elections for member representatives to serve on the Community Living Services and General Services Panels will take place during the divisional sessions at the Annual General Meeting on Monday, October 5. If you are the senior manager (i.e. Executive Director or CEO) of a member organization, I encourage you to consider putting your name forward to represent your colleagues on your divisional panel.…

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CEO Update - June 2015

 

2015-2018 Strategic Plan

On June 8, the board and panel members with senior CSSEA staff participated in a strategic planning session, facilitated by Ernst & Young, to develop the 2015-2018 Strategic Plan. The board and panels reaffirmed the vision statement and key principles developed during the last strategic planning process and set the goals for the next three years. Once the final plan has been approved by the board, it will be posted on our website.


BC Community Social Services Awards of Excellence

What a great beginning for the first BC Community Social Services Awards of Excellence with a higher than expected number of nominations being received by the June 10th deadline. Thanks to all of you who took the time to nominate a deserving colleague. The judges have a lot to consider as they select one extraordinary individual in each of our four categories. Good luck to those of you who are nominated.


BC Public Sector Compensation Review

The government has provided direction that over the coming months, all public sector employers will move towards a common compensation philosophy based on four core principles: performance, differentiation, accountability and transparency.…

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Communications Contact

Doris Sun
Director of Communications
604.601.3110
604.319.5010
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