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CEO Update - October 2018

2018 AGM and Conference

On behalf of CSSEA’s staff, I would like to extend my thanks to all who attended last week’s AGM and Conference and contributed to making it a success. All available workshop presentations have now been posted on the conference website. I would once again like to congratulate this year’s Awards of Excellence recipients: Vanessa Burnett, Rising Star; Sheena Sharp, Hero; Shari Mahar, Leader; and Eyob Naizghi, Legend, as well as those who were nominated. You are encouraged to view the video vignettes of each award recipient on our Awards of Excellence website to learn more about each winner’s achievements. For attendees who have not yet filled out a conference e-evaluation, you are invited to do so at your earliest convenience so staff can review and improve for next year – CSSEA’s 25th year celebration. We will be hosting you in Vancouver once again for the 2019 AGM and Conference, from October 8-10 at the Marriott Pinnacle Hotel.

2019 Board and Panels

2019 Board and Panel members were selected at CSSEA’s Annual General Meeting on October 9 in Vancouver. We are pleased to announce your divisional panel and board representatives. (Note: members elected this year are in bold and board representatives are marked with a *)

Indigenous Services

Bernadette Spence (Chair) *, Vancouver Aboriginal Child and Family Services Society
Kathleen Bennett, Northwest Inter-Nation Family and Community Services Society
Lyndale George(Vice Chair)/Karen Wainwright, Haida Child and Family Services Society|
Colleen Lucier, Lii Michif Otipemisiwsak Family & Community Services
Colleen Spier, Island Métis Family & Community Services Society

Community Living Services

Tammy Khanna
(Chair), Independent Living Housing Society of Greater Victoria
Janice Barr*, Richmond Society for Community Living
Fernando Coelho*, posAbilities Association of British Columbia
Dawn Hein (Vice Chair) *, Mission Association for Community Living
Tanya Sather, Burnaby Association for Community Inclusion
Anita Sihota, Delta Community Living Society
Ellen Tarshis, Victoria Association for Community Living dba Community Living Victoria
Julie Unger, Chilliwack Society for Community Living…

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CEO Update - June/July 2018

2019 Collective Bargaining and Ratification

CSSEA’s Bargaining Committee and the Community Social Services Bargaining Association have now reached tentative three-year agreements for all three divisions – Indigenous Services (IS), Community Living Services (CLS) and General Services (GS). A ratification meeting is scheduled for July 18 in Vancouver and a ratification package with details on the tentative agreements will be sent next week.

The tentative agreements were made under government’s 2019 Sustainable Services Negotiating Mandate and provide wage increases for employees and key language improvements for employers to address recruitment and retention challenges and improve access to services for individuals served. They are set to run from April 1, 2019 to March 31, 2022 and include the following highlights:

  • General wage increases (GWI) of 2% on April 1st of each of the three years of the agreements.
  • A $60 million low wage redress fund over three years to address comparability with the health sector. A joint wage rate review will determine how those funds will be allocated.
  • Agreement on a sectoral province-wide Occupational Health and Safety Council.
  • Improvements in Appointment Policy language (Article 24.3), which will reinforce a merit-based approach for the selection of employees to supervisory vacancies.
  • Removal of Class 5 driver’s licenses as a reimbursable expense.
  • Removal of the $10 extended health reimbursement for paraprofessional services in year three.
  • Temporary Market Adjustments for Social Program Officers (Child Protection) in Indigenous Services.
  • A one cent mileage increase for each of the three years, not to exceed the Canada Revenue Agency limit.…

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CEO Update - May 2018

2019 Collective Bargaining

The Bargaining Committee has been meeting since May 16 and plan to continue meeting into June. Both sides are discussing non-monetary issues using an interest-based approach to encourage collaborative solutions to Collective Agreement language that challenges employers in providing service and improving on accessibility for clients. As negotiations continue, members will be kept informed of key developments through regular Bargaining Updates.

2019 Bargaining - Impacts to Service

With the commencement of 2019 bargaining, CSSEA staff, particularly HRLR Consultants, are exceedingly busy. We ask for your understanding in advance if our response times are longer than usual. As well, please consider the urgency of your matter when getting in touch, as we will be prioritizing our limited resources.

2018 Compensation and Employee Turnover Survey – Immediate Input Required

Given our early start to bargaining, your timely completion of the 2018 Compensation and Employee Turnover Survey is crucial, as we are currently using 2017 data for costing and will update it with 2018 data as surveys are received. The data you provide is used to report the sector’s total compensation cost to PSEC and support the securing the money to fund the new (as well as the old) provisions of the Collective Agreements. The survey can be accessed on CSSEA’s website and is required to be submitted by May 31. Any questions can be directed to This email address is being protected from spambots. You need JavaScript enabled to view it. .…

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CEO Update - April 2018

2019 Collective Bargaining to Start in May

The Community Social Services Bargaining Association recently accepted CSSEA’s formal invitation to begin bargaining on May 15th, 2018. This window of opportunity to bargain before the current agreement expires provides the parties with the prospect to build on the success of 2014 bargaining and address our members’ many challenges in attracting and retaining qualified staff. In preparation for negotiations, CSSEA has (and continues to) conduct bargaining consultation sessions in order to gain insights on the issues that are of greatest importance to members. In addition, we have consulted HR practitioners, panel members, ministries, PSEC and benefit providers and have compiled a comprehensive list of employers’ proposals for our Bargaining Committee to finalize. For a list of 2019 Bargaining Committee members, please refer to this previous CEO Update.

As we prepare for and during bargaining, CSSEA staff will be exceedingly busy, therefore we ask for your understanding in advance if our response time is longer than usual. As well, please consider the urgency of your matter when getting in touch, as we will be prioritizing resources in an effort to minimize service impact to members.

Awards of Excellence - One More Week to Nominate

We are accepting nominations for the 2018 BC Community Social Services Awards of Excellence for one more week and I encourage anyone thinking about nominating a colleague to fill out a nomination soon. The awards are a wonderful way to recognize individuals who go above and beyond in their roles in BC’s publicly funded social services sector. Nominations will close on April 20 at 5pm.…

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CEO Update - March 2018

AGM Resolutions Update

We recently communicated that three resolutions were passed at the 2017 AGM, which took place in Kelowna last October. Since then, efforts have been made to address them and our initiatives to date can summarized as the following:

1) BE IT RESOLVED THAT The CSSEA Board of Directors ensure that the 2019 Provincial Collective Agreement be fully funded and the funding captures all costs.

This motion was discussed at CSSEA’s Board Meeting on January 8, which involved representatives from the two main funders. In addition, compensation costs for the upcoming fiscal year and government funding commitments were reviewed in detail at the annual funders meeting hosted by CSSEA in November. A copy of the 2017-18 funders presentation can be found on our website.

2) BE IT RESOLVED THAT CSSEA be proactive in providing LR/HR ongoing training for managers at local agencies.

In consultation with the panels and HR practitioners in the sector, it was determined that performance management was the topic where most managers would benefit from targeted training sessions. Given the interest, we have launched a series of province-wide education regional sessions, which started earlier this month and will be ongoing until the beginning of May. We thank those who have already attended and invite others who are interested to register online for a session near them.…

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CEO Update - February 2018

Registration Now Open for Upcoming Bargaining, Data Collection and Education Regional Sessions


With the focus in 2018 being on collective bargaining, we are now taking online registrations for our bargaining, data collection and education regional sessions. Please note that a few dates and locations have changed since we first announced the sessions in January. Attendance at the bargaining consultation sessions is restricted to excluded/management staff. To register for the location closest to you and to view the most up-to-date schedules, please check our registration webpage.


Upcoming Transportation and Meal Allowance Increases


Employers are reminded that as of April 1, a number of increases are set to come into effect. Per Article 26.9 of the collective agreements, the transportation allowance will increase to $0.48/km for CLS and GS members and $0.52 for AS members. Meal allowances will also increase per Article 26.10 for employees conducting business away from their worksites. Eligible employees will be entitled to reimbursement for meal expenses incurred to a maximum of: $10.56 for breakfast; $12.94 for lunch; and $22.44 for dinner. Complete details can be found in members’ respective Collective Agreements.


2018 Compensation and Employee Turnover Survey


The 2018 Compensation and Employee Turnover Survey is now available for completion. Your participation is crucial, as the data gathered will be used to report the sector’s total compensation cost to PSEC and assist in drafting the 2019 bargaining mandate. The survey can be accessed on CSSEA’s website and is due on May 31.…

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CEO Update - January 2018

Start Thinking About Nominating an Outstanding Colleague

With the New Year comes a new opportunity to recognize staff who go above and beyond in their jobs. In 2018, consider nominating a colleague for the BC Community Social Services Awards of Excellence. Nominations open in early March and include four categories — Rising Star, Hero, Leader and Legend. The awards will be presented in Vancouver on October 10 and further details on the requirements, nomination process and past winners can be found on our awards website.

 

Board and Panel Meetings

The Board and Panels recently met and discussed ways to address the three resolutions introduced at CSSEA’s 2017 AGM. CSSEA has taken steps to action one of the resolutions by planning a series of HR/LR training for managers at its upcoming regional sessions. The resolutions are:…

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CEO Update - December 2017

Public Sector Employers’ Council Meeting

Minister of Finance Carol James recently chaired the first meeting of the Public Sector Employers’ Council in almost a decade, hosting all employers associations’ Board chairs, Ministers and Deputy Ministers from across the public sector. The government emphasized its three priorities of affordability; improving services; and the building of a sustainable economy for all British Columbians. CSSEA was represented by Vice Chair Fernando Coelho and myself, and we outlined the major challenges and opportunities facing the social services sector including recruitment and retention, the wage gap with other public sectors, occupational health and safety, non-provincially funded programs and the challenges that different funding methodologies present to our members. Minister James also focused on the province’s economic outlook and what it means for the next round of collective bargaining. Union representatives from across the public sector joined the group for the last part of the meeting. 

Funders Meeting

CSSEA recently hosted the 2018/19 Collective Agreement Funders Meeting in Vancouver, attended by representatives from the Ministry of Social Development and Poverty Reduction, Ministry of Child and Family Development, Community Living BC, Public Sector Employers’ Council, BC Housing and the Ministry of Public Safety and Solicitor General (the Ministry of Health was not in attendance and will receive a copy of our presentation). The meeting focused on upcoming Collective Agreement cost increases, including health and statutory benefits and pension and wage increases. In addition, we provided feedback on the funding challenges a number of members face, particularly with delays in the flow of annual funding increases and the lack of new funding for excluded and non-union employees. We also updated the group on various projects and initiatives that are being undertaken by the sector to mitigate the increasing costs of benefits and WorkSafeBC rates. A copy of the presentation is available on the CSSEA website. 

New Wage Grids Released

CSSEA recently released updated wage grids for Aboriginal Services, Community Living Services and General Services divisions, as well as Aboriginal Services Delegated Programs. The wage grids incorporate the recently announced 0.4% Economic Stability Dividend (ESD) and 1% general wage increase, which will come into effect on February 1, 2018 for AS, GS and CLS bargaining unit employees and February 4, 2018 for AS delegated positions. Members with questions on applying the increases are asked to contact: This email address is being protected from spambots. You need JavaScript enabled to view it. …

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CEO Update - November 2017

2017 AGM and Conference

We thank all who attended our 2017 AGM and Conference, Strength in Diversity, and for contributing to making it a success. Available workshop presentations have been uploaded onto the conference website. We congratulate our 2017 Awards of Excellence recipients and invite members to view the video vignettes of each recipient on our awards website. Those who have not filled out the conference evaluations that were emailed to attendees at the end of each day can still do so until November 30. General comments can also be sent to Doris Sun, Manager of Communications, at This email address is being protected from spambots. You need JavaScript enabled to view it. . We look forward to seeing you at the 2018 AGM and Conference, taking place October 9-11, in Vancouver at the Marriott Pinnacle Hotel.

2017-2019 Board and Panels

The 2017-2019 Board and Panel members were selected at CSSEA’s recent Annual General Meeting in Kelowna. We are pleased to announce your divisional and board representatives (Note: newly elected and newly appointed members’ names are in bold):

Aboriginal Services
Chair - Bernadette Spence, Chief Executive Officer, Vancouver Aboriginal Child & Family Services Society
Kathleen Bennett, Executive Director, Northwest Inter-Nation Family and Community Services Society
Lyndale George, Co-Executive Director, Haida Child and Family Services Society
Colleen Lucier, Executive Director, Lii Michif Otipemisiwak Family & Community Services Society
Judy Smith, Executive Director, La Société de les Enfants Michif (Métis Family Services)
Colleen Spier, Executive Director Island Métis Family & Community Services Society
Karen Wainwright, Co-Executive Director, Haida Child and Family Services Society

Community Living Services
Chair, Tammy Khanna, Executive Director, Independent Living Housing Society of Greater Victoria
Vice Chair, Dawn Hein, Executive Director, Mission Association for Community Living
Janice Barr, Executive Director, Richmond Society for Community Living
Fernando Coelho, Chief Executive Officer, posAbilities Association of British Columbia
Tony Laing, Executive Director, Penticton & District Society for Community Living
Tanya Sather, Executive Director, Burnaby Association for Community Inclusion
Ellen Tarshis, Executive Director, Victoria Association for Community Living
Julie Unger, Executive Director, Chilliwack Society for Community Living

General Services
Chair - Diane Entwistle, Chief Executive Officer, Okanagan Boys & Girls Clubs
Vice Chair - Rod Santiago, Executive Director, Abbotsford Community Services Society
Sanjay Gulati, Executive Director, Mission Community Services Society
Deborah Joyce, Executive Director, District 69 Family Resource Association
Vicki Kipps, Executive Director, Maple Ridge/Pitt Meadows Community Services
Judy Valsonis, Executive Director, Touchstone Family Association
Lois Wynne, Executive Director, Sea to Sky Community Services Society
David Young, Executive Director, Sources Community Resources Society…

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CEO Update - October 2017

2017 CSSEA AGM and Conference – Final Days to Register

Registration for this year’s AGM and Conference, Strength in Diversity, will be closing at noon on Friday, October 20. If you plan on attending and have not yet registered, do so soon, as many sessions are nearing capacity. In addition to the dynamic program, we are excited to celebrate our four BC Community Social Services Awards of Excellence recipients at a Luncheon on October 25. Register online and we look forward to seeing you in Kelowna.


Election of 2019 Bargaining Committee

The 2019 Bargaining Committee will be elected at the upcoming AGM on October 24 so we can be ready in the event bargaining commences in 2018. At the direction of CSSEA’s panels at its recent meeting, we remind members of the criteria that makes an ideal Bargaining Committee member, aside from experience in the social services sector. They are:

  • Ability to listen calmly, without getting caught up in emotional arguments;
  • Ability to work well under stress and tight deadlines;
  • Broad thinker who can see alternative points of view;
  • Ability to handle periods of waiting, which inevitably occurs in bargaining ;
  • Comfort with being away from the agency; and
  • Good health…

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CEO Update - September 2017

Congratulations to Awards of Excellence Recipients

CSSEA recently announced recipients of the 2017 Awards of Excellence, which will be presented at our AGM and Conference next month at the Delta Grand Okanagan Resort in Kelowna. I am delighted to congratulate our four outstanding recipients:

Rising Star - Damian Brennan, Chilliwack Society for Community Living
Hero – Paulina Weslowski, Semiahmoo House Society
Leader – Kelly Kelland, Interior Community Services
Legend – Diane Entwistle, Okanagan Boys & Girls Clubs

We invite you to help us celebrate our nominees, winners and the great work being done in the sector by attending the awards luncheon on October 25 at noon. Registration for the luncheon and conference can be completed online or via telephone at: 604.687.7220 or toll free at: 1.800.377.3340.…

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Communications Contact

Doris Sun
Director of Communications
604.601.3110
604.319.5010
This email address is being protected from spambots. You need JavaScript enabled to view it.