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Duty to Cooperate and Duty to Maintain Employment: New Return-to-Work Requirements

Employers and employees now have a legal duty to cooperate with each other and with WorkSafeBC for an employee’s timely and safe return to work following a workplace injury.

The Workers Compensation Act (WCA) Bill 41 received royal assent in late November 2022 and part of the Bill involves a duty to cooperate in any workplace injury that occurred on or after January 1, 2022, as well as a duty to maintain employment in any workplace injury that occurred on or after July 1, 2023. Employers and employees have mutual obligations under the duty to cooperate.

Specifically, both parties are legally required to cooperate by contacting each other and maintaining communication, identifying suitable work for the employee, providing WorkSafeBC with information required to support return-to-work efforts, and doing other related tasks that WorkSafeBC may require.…

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Duty to Cooperate and Duty to Maintain Employment: New Return-to-Work Requirements for Employers and Employees

Employers and employees now have a legal duty to cooperate with each other and with WorkSafeBC for an employee’s timely and safe return to work following a workplace injury.

The Workers Compensation Act (WCA) Bill 41 received royal assent in late November 2022 and part of the Bill involves a duty to cooperate in any workplace injury that occurred on or after January 1, 2022, as well as a duty to maintain employment in any workplace injury that occurred on or after July 1, 2023. Employers and employees have mutual obligations under the duty to cooperate.

Specifically, both parties are legally required to cooperate by contacting each other and maintaining communication, identifying suitable work for the employee, providing WorkSafeBC with information required to support return-to-work efforts, and doing other related tasks that WorkSafeBC may require.…

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Announcing New Community Social Services Early Intervention Program Coordinator

The 2022-2025 CSSEA Collective Agreements have established the creation of two Community Social Services Early Intervention Program (CSSEIP) Coordinators, one for employers and the other for the Community Social Services Bargaining Association (CSSBA). The purpose of these roles is to provide each of the parties with dedicated oversight and to ensure the program operates as intended. CSSEA is pleased to announce that Satvinder Basran has been appointed as the employers’ Early Intervention Program Coordinator.

As many of you are already aware, Satvinder most recently served as the first CEO of the Community Social Services Health & Safety Association of BC. Effective immediately, he is available to support CSSEA member employers with the CSSEIP while maintaining a presence at the Health and Safety Association to facilitate a smooth transition. The CSSBA has not yet appointed its Coordinator but we hope this will happen soon to enhance the support available to workers who are ill or injured.

If you have any questions, please contact Satvinder Basran at This email address is being protected from spambots. You need JavaScript enabled to view it. .…

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BC's New Pay Transparency Act

Employers in BC can no longer ask job applicants what they have been paid at positions with other employers and must post wage rates in advertised job postings. This is all part of BC’s new Pay Transparency Act, new legislation that attempts to close the gender pay gap in BC, which is one of the largest in Canada. The Act places new requirements on employers to address systemic discrimination in the workplace and includes the following key provisions:

Inquiries about Job Applicant Pay History

While employers in BC can no longer ask job applicants about what they have been paid at previous employers, pay history already on record may be used to determine pay for new positions; similarly, employers may rely on publicly accessible information on pay for similar positions.

Limits to Pay Secrecy

Effective immediately, employers in BC cannot dismiss, suspend, demote, discipline or harass an employee who:…

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Arbitration Award Issued on Delayed Payment of April 2023 Wage Rates and Retroactivity

Further to this CSSEA Info issued on May 5, 2023, CSSEA has concluded its hearing representing our member agencies in relation to the policy grievance filed by the CSSBA on delays in paying the April 2023 wage rates and retroactive wage entitlements. In this policy grievance, the CSSBA claimed many of their bargaining unit members had not yet received the wage increase and/or retroactivity. 

The CSSBA sought immediate payment of the April 2023 wage rates and all retroactive payments. As part of its make-whole remedy, the CSSBA also sought court-ordered interest on these outstanding entitlements.

The hearing was initially scheduled for September 11, 2023 but was rescheduled to October 21, 2023 as it appeared that the vast majority of employers had either paid, or were in the process of paying, the prevailing wage rates and retroactive payments. As of the date of the hearing, CSSEA was aware that only a small number of agencies had yet to implement current wage rates and/or make retroactive payments.…

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Scheduled Power Outage to Affect CSSEA Website and E-Mails

Members are advised that, due to a scheduled building-wide power outage at CSSEA’s office, our network and website will be down from 4:00 pm on Friday, October 13 to the afternoon of Saturday, October 14. During this time, CSSEA’s email system will also be down. Those who are planning to submit their 2023 Compensation and Employee Turnover Reports prior to the October 13 deadline are asked to do so before the network shutdown.

We apologize for any inconvenience this may cause. If you have any questions, please contact: This email address is being protected from spambots. You need JavaScript enabled to view it. .…

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2023 AGM and Conference Registrations Closing Soon

Registrations for CSSEA’s 2023 AGM and Conference, Future: Bright, will be closing at 5:00 pm on Monday, October 16. Members and Associates who are still looking to attend the event, taking place October 25-27 at the Delta Hotels by Marriott Grand Okanagan Resort in Kelowna, are asked to register now to avoid disappointment. A number of sessions are already full and the conference is nearly completely sold out.

Details on the program, as well as the online registration form, can be found on our conference website. If you have any further questions, please contact Doris Sun, Director of Communications, at This email address is being protected from spambots. You need JavaScript enabled to view it. . We look forward to seeing you in Kelowna!…

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2023 Compensation and Employee Turnover Report Now Due

Members who have not yet completed the 2023 Compensation and Employee Turnover Report are asked to do so as soon as possible. Your responses allow CSSEA to support the implementation of the collective agreements and to submit an accurate total compensation base to PSEC, which is important to ensure that our sector gets the proper funding from the province.

 CSSEA will be collecting reports until this Friday, October 13, 2023. Members who require assistance in completing the report or need extra time are asked to e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it. .…

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2023 Annual Report Now Available

CSSEA’s 2023 Annual Report, containing excerpted highlights from our approved audited financial statements, is now available online.

If you have any questions, please contact This email address is being protected from spambots. You need JavaScript enabled to view it. , Director of Communications.…

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Last Call for Early Bird Conference Registration

Members are reminded that early bird rates for this year’s AGM and Conference, Future: Bright, will be ending tomorrow, September 15, at 5pm. Those who are still wishing to attend the event at a reduced rate are encouraged to register as soon as possible. We look forward to hosting you in Kelowna from October 25-27 and invite anyone with questions about the schedule and program to visit our conference website.

Panel Vacancy – General Services

Members of the General Services panel are informed that, in addition to the four two-year panel positions that will be open at the upcoming AGM on October 25, one additional one-year term will also be available. This is due to an early vacancy created by an outgoing panel member. If you are interested in learning more about sectoral issues and being involved with decision-making, we encourage you to put your name forward. To do so, please fill out this Candidate Form and submit it to This email address is being protected from spambots. You need JavaScript enabled to view it. , Director of Communications. For a summary of the role and responsibilities of panel members, please consult the AGM page of our conference website. The due date for submissions is October 6, 2023.…

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Message From CSSEA's Board Chair

This message is distributed on behalf of Rod Santiago, chair of CSSEA’s Board of Directors

I'm writing to inform you that Gentil Mateus is no longer serving as CEO of CSSEA, effective immediately.

The Board of Directors and staff want to thank Gentil for the leadership he's provided to our sector over the past 12 years. Much has been accomplished by CSSEA’s highly skilled team for the betterment of the community social services sector throughout BC. Specifically, I highlight our significant wage parity gains achieved over the last several rounds of collective bargaining, unrivaled capturing and analysis of comprehensive human resource data to support the achievement of our bargaining objectives, professional HR/LR supports to 200+ agencies across the province, the genesis and growth of the Community Services Awards of Excellence, creation of the Community Social Services Health and Safety Association, and customized, on-demand educational offerings to managers in our sector, to name a few.

We thank Gentil and wish him well in his future endeavors.

The CSSEA Board will undertake the process of selecting a new CEO. In the interim, Mark Slobin and Eric Peraro have assumed additional responsibilities to ensure stability to the important work of CSSEA. Thank you Mark and Eric; thank you to the entire CSSEA team.

Please contact Mark for operations-related matters, and myself for governance-related queries during this time of transition, at these email addresses:  This email address is being protected from spambots. You need JavaScript enabled to view it. and This email address is being protected from spambots. You need JavaScript enabled to view it. .


Respectfully,

Rod Santiago, CSSEA Board Chair…

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Communications Contact

Doris Sun
Director of Communications
604.601.3110
604.319.5010
This email address is being protected from spambots. You need JavaScript enabled to view it.