December 1, 2021 - New Web-Based Training Program Now Live!

CSSEA is excited to announce the official launch of our new online learning hub, which will provide community social services workers with valuable and cost-effective training on labour relations and leadership. This innovative and comprehensive training, developed in collaboration with The EQ Development Group, includes online courses, monthly live webinars and managed discussion forums that have been designed to complement the workloads of individuals employed in the sector. Courses range from one to three hours and consist of five to 15 minute video lessons. They are designed to be flexible, self-directed and completed at each learner’s own pace. There are currently 15 courses on offer – six on labour relations, three on emotional intelligence and six on leadership. New courses are in development and will be added in 2022.

The learning hub includes the option to participate in a cohort-based curriculum, meaning registrants join a cohort of other students in a 12-month guided learning process that will include assigned learnings and a monthly group coaching call. This model will keep learners engaged with the content and allow for interaction with fellow cohorts through features like the discussion forums. The labour relations courses, however, are not cohort-based so individuals can access and complete those sessions independently. Students will always be able to access all courses through their dashboard.

Pricing Options

The learning hub works on a subscription model and those who register will have access to all course offerings and additional learning features. The cost is $225 per three-month quarter per registrant and that rate is discounted to $200 if an agency registers five or more leaders. An additional 10% discount is currently being offered for annual registrations.

Register Now!

The first cohort will kick-off in January and other cohorts will be launched periodically through the year based on demand. To encourage timely registration and a full first cohort, CSSEA will be including a complementary book, Humanizing Leadership, to the first 25 registrants. The book is authored by leadership expert and lecturer Hugh MacLeod and offers 42 powerful leadership vignettes that will challenge your traditional notions of leadership and provide insights on the type of leader you are destined to be.

To peruse the current selection of courses or to register for either quarterly or annual subscriptions, go to http://cssea.myleadershiphub.com. If you have additional questions or would like to register five or more leaders please e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. with the names and email addresses of each registrant. For more comprehensive details on this program, members can review this presentation, which was recently delivered at CSSEA’s AGM and Conference. You are also encouraged to post or circulate this brochure at your worksites. For any other questions, please contact Doris Sun, Director of Communications, at This email address is being protected from spambots. You need JavaScript enabled to view it.