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Sept. 24, 2020 - Important Update on Temporary Pandemic Pay Submissions

Further to CSSEA’s communication on September 16, 2020 instructing employers on how to submit their claims for BC’s Temporary Pandemic Pay program, CSSEA has been notified by government of several significant updates:

  1. The email address originally provided is invalid. Claims must be re-submitted to the correct address: This email address is being protected from spambots. You need JavaScript enabled to view it. . If you already submitted a claim to the email address that was previously communicated, it will not be received or validated.
  2. Service providers with approved subcontractors are responsible for submitting one claim that includes the eligible hours for the subcontractor’s eligible employees – this is added on a separate line and by program(s). Providers will need to coordinate this directly with their subcontractors to ensure the accurate number of employees and hours worked during the 16-week period. Once validated, providers will also be required to ensure the funding is accurately disbursed to subcontractors to pay the employees claimed. Arrangements for this are entirely the responsibility of the service provider.

The Excel claims template and instructions can be found here. Submissions will be accepted until October 31, 2020. If you have technical questions on the Excel template, please email This email address is being protected from spambots. You need JavaScript enabled to view it. .

Communications Contact

Doris Sun
Director of Communications
604.601.3110
604.319.5010
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