CEO Update

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CEO Update - July 2017

Summer Greetings

As another school year wraps up and members prepare for time off, I would like to wish everyone a safe and restful summer, as the fall with a new government promises to be exciting. As we wind down for summer I would like to highlight the following housekeeping items and remind members to register for the AGM and Conference, where we will be selecting our 2019 Bargaining Committee.

Past Due: 2017 Compensation and Employee Turnover Survey

The 2017 Compensation and Employee Turnover Survey is now past due and those who have not yet completed their surveys are asked to do so as soon as possible. Questions related to survey completion can be directed to This email address is being protected from spambots. You need JavaScript enabled to view it. .

Gender Expression and Identity

Members may recall a July 2016 amendment to the Human Rights Code that prohibits discrimination on the basis of gender identity and expression. While there has so far been no decision from the Human Rights Tribunal on what the recent changes mean, the Tribunal recently posted brief definitions of both ‘identity’ and ‘expression.’

Gender Expression: How a person presents their gender. This can include behaviour and appearance, including dress, hair, make-up, body language and voice. This can also include name and pronoun, such as he, she or they. How a person presents their gender may not necessarily reflect their gender identity.

Gender Identity: A person’s sense of themselves as male, female, both, in between or neither. It includes people who identify as transgender. Gender identity may be different or the same as the sex a person is assigned at birth.

Employers are reminded to update their policies and procedures to include references to gender identity and expression. They should also review and update related policies such as dress codes, staff training (for example, when conducting training and education on your respectful workplace, discrimination and harassment processes) and consider gendered/non-gendered washrooms.

For more information, consult Section 13 of the Human Rights Code or contact your HRLR consultant.

New Employer’s Guide

Members are reminded that the Employer’s Guide to the 2014-2019 Collective Agreements has been updated and is now posted online by article. The document offers a helpful set of guidelines for understanding the Collective Agreements and also provides recommendations for implementing and administrating the terms of the Collective Agreements. This useful resource can be accessed by logging on to CSSEA’s website, clicking Resources/Members Home/HRLR/Employers Interpretation Manual.

Pacific Blue Cross Service Disruptions

Due to ongoing labour disputes between Pacific Blue Cross (PBC) and CUPE 1816, members are advised that call centre customer service and paper claims processing will be impacted; short and long-term disability payments, however, will continue. For most efficient service, those with extended health and dental claims are advised to submit them online. For more detailed information, refer to PBC’s latest Members Service Update.


2017 AGM and Conference and Election of 2019 Bargaining Committee

Due to higher than expected demand at our conference hotel, the Delta Grand Okanagan Resort, we recently expanded the room block at our discounted conference rate. Members who plan to attend Strength in Diversity and require accommodations are advised to reserve soon, as rooms are limited. We look forward to hosting all delegates from October 24-26 in Kelowna.

We will also be electing our 2019 Bargaining Committee so we can be ready in the event bargaining commences earlier. I am frequently asked what makes a good bargaining team member, aside from being knowledgeable about the social services sector. The following is a useful criteria:

  • Able to listen calmly, without getting caught up in emotional arguments
  • Able work well under stress and tight deadlines
  • Broad thinker who can see alternative points of view
  • Can handle periods of waiting, which inevitably occurs in bargaining
  • Comfortable being away from the agency
  • In good health

Those who are interested are asked to put their names forward to their respective Divisional Chairs:

Aboriginal Services: This email address is being protected from spambots. You need JavaScript enabled to view it. , Chief Executive Officer, Vancouver Aboriginal Child & Family Services Society
Community Living Services: This email address is being protected from spambots. You need JavaScript enabled to view it. , Executive Director, Independent Living Housing Society of Greater Victoria
General Services: This email address is being protected from spambots. You need JavaScript enabled to view it. , Executive Director, Sea to Sky Community Services Society

Communications Contact

Doris Sun
Manager of Communications
604.601.3110
604.319.5010
This email address is being protected from spambots. You need JavaScript enabled to view it.